Care & Maintenance

Easy Care.

Sadestone requires very little maintenance. Simply wipe your quartz surface regularly with soap and warm water to maintain its beauty and luster for years to come. Any general-purpose, pH-balanced household cleaner can be used.

Quartz surfaces are durable and nonporous, which makes them resistant to chemicals, heat, and

It won’t scratch easily.

It is one of the most

Materials for countertops that are easy to maintain.

Daily Cleaning & Care

For daily cleaning, use a damp cloth or paper towel to remove dirt and other residue.

You can use a cleaning solution that’s half vinegar and half water.

Water and calcium build up, especially around faucets.

Quartz surfaces don’t stain and don’t absorb liquids, but you still have to clean up spills.

Use a nonabrasive cleaning method for spills that won’t wash away easily.

You’ll need a cleaning pad, like a white 3M Scotch-Brite® pad with Use Formula 409® Glass & Surface Cleaner or a similar product.

Don’t use cleaners that contain bleach.

Caring for Countertop Finish

Quartz surfaces don’t need to be polished or sealed to stay shiny. The best way to clean it is with soapy water.

Preventing Heat Damage

Quartz surfaces can handle being exposed to normal cooking temperatures, but they can’t handle…
This is damage caused by a sudden change in temperature. It is important to protect them from direct heat.
The surface of your countertop.
We suggest using heat trivets when placing hot objects, such as pots, pans, electric frying pans, griddles, or crocks.
You can put pots and toaster ovens on any surface.
Quartz surfaces don’t need polishing or sealants to keep their shiny look.

Preventing Other Damage

Although quartz surfaces can resist scratches, we do not recommend cutting directly on them.
It’s a countertop. We suggest using a cutting board.
Don’t put strong chemicals or solvents like paint removers or oven cleaners on your countertop.
etc. Keep nail polish remover, bleach, permanent markers, and inks away from countertops. Avoid
Exposure to a high pH level over a long period of time
Cleaning products. If you come into contact with any of the listed substances,
Flush the surface with water, quickly.

Removing Difficult Spills

Sometimes things spill and dry on the countertop. Some materials get harder when they dry. Gum is an example of this.

If you have any food, grease, nail polish, or paint on your hands, you can get it off by gently scraping away the excess with a plastic putty knife.

Sadestone is our own brand located in Gaziantep / Turkey producing quartz slabs both for local and nationwide demands.

We’re proud to partner with several brands as we aim to make some really important changes in your business

Frequently Asked Questions (FAQ)

How can I contact you?

You can reach us via email, phone call, WhatsApp, or through our local Territory Managers.

How do you price your products?

Our pricing is competitive and reflects the high quality of our products and services. To receive a quote, please contact us with the details of your project. Once we review your requirements, we will provide tailored product options and solutions. Final pricing depends on project size, complexity, delivery timeline, and selected products or services.

Where are your products manufactured?

All of our products are manufactured in Turkey. Some production facilities are owned by us or our partners, while others are operated by long-term, trusted manufacturing collaborators.

How much are the customs duties?

Customs duties vary by product category. However, tariffs on Turkish goods imposed by U.S. trade authorities are generally among the lowest in the sector.
For example:

Quartz surfaces: ADD (Anti-Dumping Duty): 5.17%, CVD (Countervailing Duty): 2.43%.

An additional 15% reciprocal tariff was recently issued, which is the lowest among others in the industry.

What is your production time?

Production lead times depend on the size and complexity of the project, typically ranging from 3 to 8 weeks.

How long does shipping to U.S. ports take?

East Coast: Approximately 3–4 weeks

West Coast: Approximately 4–5 weeks.

Can you deliver the products directly to our construction site?

We are preparing to offer direct-to-site delivery soon. Our goal is to use the most efficient and cost-effective logistics channels to deliver your orders right to your job site at a reasonable price.

Do you offer turnkey solutions, including installation?

Not at the moment—but we plan to launch turnkey service packages, including installation, in the near future.

What is the ordering process?

We carefully review all technical and design aspects of your project. Our team offers recommendations to ensure the best aesthetic and functional results. Once you’ve selected the product and confirmed the necessary details, we finalize the pricing. Your order is then scheduled for production, and we keep you informed at every stage of the process.

How are the products packaged?

Our products are packaged to ensure safe handling during loading, shipping, unloading, and on-site storage. All wood used in packaging is certified, kiln-dried, and undergoes fumigation treatments before shipment to meet international shipping standards.

What types of businesses do you serve?

We work exclusively with B2B clients, including retailers, contractors, interior designers, builders, and remodeling companies. If you’re in the kitchen and bath industry, we are here to be your reliable supply partner.

Can I request product samples?

Yes! We can provide samples of our quartz surfaces upon request. This helps you make informed decisions and present options to your clients.

Do you offer custom design or size options?

Absolutely. Many of our products can be customized in color, finish, size, and layout depending on the project requirements. Reach out with your specifications and we’ll guide you through the options.

Do you maintain stock in the U.S.?

Currently, we fulfill orders through direct shipments from Türkiye, but we are working toward establishing U.S.-based inventory to improve lead times and availability for high-demand products.

What materials do you offer for countertops ?

We primarily offer quartz countertops. Our materials combine durability, elegance, and affordability.

Do you provide technical support or design consultation?

Yes. Our team is ready to provide technical specifications, installation guidance, and design recommendations to ensure successful project execution and customer satisfaction.

Are your products compliant with U.S. standards?

Yes. All products are manufactured to meet or exceed industry standards for quality and safety in the U.S. market. We ensure compliance with material certifications, construction codes, and import regulations.